Ordering
If you do not see your center cap on Center Caps Direct .com please click Special Orders and fill out the form for a special order center cap. Please note however, that special order center caps will be exchanged only, no returns on special orders. So, when special ordering a center cap, please make sure to order the correct center cap you need.
The center caps we have listed on Center Caps Direct .com are in stock, unless it says sold out. In some cases, Center Caps Direct .com will sell some center caps in our store (locally) and may not delete the center cap from Center Caps Direct .com in a timely manner. If you do purchase a center cap and it is unavailable we will refund your money.
SPECIAL ORDER ITEMS: Special order items are not returnable and once ordered cannot be cancelled for any reason nor at any time.
Orders shipped via UPS, Federal Express, Bax Global etc. are charged freight both ways on refused shipments, and will be charged a 35% restocking fee.
Credits will be issued to the credit card used on the order. If payment received was cash or check, we will refund by check to the billing address.
Shipping and Damage Claims
If your shipment has arrived damaged, please contact CustomWheelsdirect.com shipping Department at 888-857-9974, within three days.
We will report the damage to the shipper and schedule a reshipment. The merchandise must be completely repackaged in the original packing for return. The freight company will inspect and pick up the damaged merchandise and return it to CustomWheelsdirect.com
Custom Wheels Inc.
10221 Prospect Ave.
Santee Ca USA 92071
www.CustomWheelsDirect.com